Privacy & Security

Gb991 Privacy Policy — How your information is kept safe

The security of your personal data is our top priority at gb991. This privacy policy explains what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
1

Introduction

This privacy policy applies to the company operating the gb991 platform and all users of gb991.pro. By creating an account or using the platform, you agree to this privacy policy.

Gb991 believes your personal data belongs to you. We only collect information that is genuinely necessary to provide our services. Our privacy policy is built in line with international data protection standards.

This policy applies when you visit the gb991 website, use the mobile app, create an account, or use any of our services. We may update this policy from time to time, so we recommend checking this page regularly.

Key Point: gb991 never sells your data or transfers it to unauthorized third parties. Your privacy is the foundation of our business.
2

What data we collect

Gb991 collects several types of information to deliver its services. Each is explained in detail below:

Data Types Example Reason for Collection
Identity Information Name, date of birth, NID/passport number KYC verification & age confirmation
Contact Information Mobile Number, Email Address Account registration & communication
Financial information Mobile Banking/Nagad number, transaction history Payment Processing
Device & Technical Information IP address, browser, device model Security & Fraud Prevention
Usage Information Gaming history, betting records, login times Service Improvement & Responsible Gaming
Location data Country, city (IP-based) Geographic Restriction Verification

We may collect information directly from you, automatically (via cookies and tracking technologies), and from third-party verification services.

gb991 never directly stores your full credit card or bank account details. Payment information is handled in encrypted form through payment gateway operators.
3

How Your Information Is Used

Gb991 uses collected data for the purposes below. In each case, we follow a minimum-data principle — using only what is necessary:

  • Account management: Completing the registration process, verifying logins, and keeping your account secure.
  • Service Delivery: Keeping the gaming platform running, processing bets, and paying out winnings.
  • KYC verification: Using data to verify identity and confirm age.
  • Customer Support: Using collected data to resolve your issues and answer your questions.
  • Security & Fraud Prevention: Detecting suspicious activity and preventing money laundering.
  • Promotional Communications: Sending bonus offers and updates (you can opt out at any time).
  • Responsible Gaming: Monitoring gaming behavior to identify potential issues early.
  • Fulfilling legal obligations: Using data to meet regulatory requirements.
Your data is never sold directly to advertising companies. All promotional communications are solely for gb991's own products and services.
4

Cookies & Tracking Technologies

Gb991 uses cookies and similar technologies to enhance your experience on the website and app. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential cookies: Essential for the website to function properly. These cannot be disabled.
  • Performance Cookies: Used to analyze page load times and user behavior.
  • Functional Cookies: Helps remember your preferences, such as language selection.
  • Security Cookies: Used for fraud detection and session security.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some gb991 features.

If your browser has "Do Not Track" enabled, gb991 respects that preference and avoids unnecessary tracking.
5

Sharing Data with Third Parties

Gb991 may share information with third parties in the limited circumstances below. In each case, we ensure that the third party upholds the same standard of privacy:

  • Payment Processors: Mobile banking services such as Mobile Banking, Nagad, and Rocket receive the necessary information to process financial transactions.
  • Identity Verification Services: Identity information may be shared with authorized verification agencies to complete the KYC process.
  • Game Software Providers: Only the minimum data required to run the games is shared with game developers.
  • Legal authorities: gb991 is required to provide information in response to a valid court order or lawful request from a regulatory authority.
  • Fraud Prevention Agencies: Information may be shared with relevant authorities to prevent money laundering and fraud.
gb991 never sells or shares your personal information with advertisers, data brokers, or other online gaming companies. This is our firm and unwavering policy.
6

Data Retention Period

Gb991 retains your data for as long as necessary or as required by legal obligations. The general guidelines are:

  • Account information: For the duration your account is active, and up to 5 years after closure.
  • Financial transaction records: Up to 7 years, as required by law.
  • KYC documents: Up to 5 years after account closure.
  • Gaming Logs & Betting History: 2 to 3 years.
  • Cookies & Session Data: Typically 30 days to 1 year.
  • Customer Support Contact: Up to 2 years.

Once the applicable retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

7

Your rights

Every member of the gb991 platform has certain important rights over their own data. These rights are outlined in detail below:

Right to Access Your Data

You have the right to know what data we hold about you and to receive a copy of it.

Right to Correct Your Data

If any of your information is incorrect or incomplete, you may request that we correct it.

Right to Delete Your Data

You have the right to request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that the processing of your data be restricted for specific reasons.

Right to Data Portability

The right to receive your data in a structured format and transfer it to another service.

Opt Out of Marketing Communications

You can ask us to stop sending promotional emails or SMS at any time.

To exercise these rights, email [email protected] or contact us via live chat. We typically respond within 30 days.
8

Children's Privacy

Gb991 is strictly for users aged 18 and above. We never knowingly collect information from minors. If an underage person registers and this comes to our attention, we immediately close that account and delete all associated data.

If you become aware that a minor is using gb991, please notify us immediately. Protecting children is an integral part of our responsible gaming policy.

Parents are advised to use parental control software on their devices to prevent minors from accessing gb991.
9

Security Measures

Gb991 uses industry-standard technology and practices to protect your data. Our security infrastructure is regularly tested and updated:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP-based two-factor authentication for added account security.
  • Encrypted Database: All stored data is kept in encrypted form.
  • Firewall & DDoS Protection: Advanced firewall and DDoS protection are active around the clock.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Staff Training: Every member of our team receives regular training on data protection.
  • Access controls: Only authorized personnel can access user data.

That said, no one can guarantee 100% security on the internet. We encourage you to stay vigilant — use a strong password and never share your login details with anyone.

If you notice any suspicious activity or have concerns about your account's security, please contact our support team immediately and change your password.
10

Privacy Policy Updates

Gb991 reserves the right to update this privacy policy as needed. Changes may result from new services, legal requirements, or technical developments. For significant changes, we will:

  • We will send a notification to your registered email.
  • We will display a special notice on the website.
  • We will update the "Last Updated" date at the top of the page.

Continued use of gb991 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the option to close your account.

11

Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

Response Time: Typically within 24–72 hours
Live Chat: Active 24/7, support available in Bengali

We take every request seriously and aim to resolve it as quickly as possible.

Our Security Commitment

Why Your Data Is Safe at gb991

We believe in action, not just words. See below how gb991 takes active steps to protect your privacy.

End-to-End Encryption

Every data exchange between your browser and our servers is protected by 256-bit SSL encryption. No one can intercept or read your data in transit.

Transparent KYC Process

Every step of the identity verification process is clearly communicated. Your KYC information is used solely to confirm your age and identity, and for nothing else.

Encrypted Data Storage

All data stored in our databases is kept in an encrypted state. Even with direct server access, the data cannot be read.

Two-Factor Authentication

An OTP is sent to your mobile each time you log in. Even with the correct password, your account cannot be accessed without the OTP.

Your Data Is Never Sold

Gb991 never sells your data to third parties. This is not part of our business model and never will be.

Right to Erasure

You may request deletion of your data at any time. We will honor that request unless we are required to retain it by law.

FAQs

Privacy Policy FAQs

No, gb991 never sells your personal data. Our business model does not rely on selling information. We only share limited data with third parties where necessary to deliver our services.

Yes. gb991 does not directly store complete payment card or bank details. All payments are processed through SSL-encrypted channels and securely shared with payment gateway operators.

Email us at [email protected] or reach us via live chat. Once your identity is verified, we will send you a copy of your data within 30 days.

Even after account closure, some data must be retained for a set period due to legal obligations (e.g., financial records for 7 years). Once that period ends, all data is securely deleted.

Update your notification preferences in Account Settings, contact our support team, or click the "Unsubscribe" link at the bottom of any email. Your request will take effect within 7 days.
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Play safely at gb991 today

Now that you know our privacy policy, join gb991 with confidence. Your data is completely safe on Bangladesh's most trusted gaming platform.

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